Product Information

We aim to provide useful and reasonably accurate product descriptions, images, dimensions, material information and specifications.

However, minor differences in color, surface appearance, grain, texture or finish may occur because of screen settings, lighting conditions, production tolerances, material characteristics or other reasonable factors.

Customers should review the applicable product page, dimensions and available specifications before placing an order.

Prices, Taxes & Charges

Product prices, available shipping costs, discounts, applicable taxes and the final order total are generally displayed during checkout before an order is submitted.

Prices and promotions may change from time to time. Unless otherwise required by applicable law, changes do not normally affect orders that have already been validly accepted at the applicable confirmed price.

Payment

Available payment methods are shown during checkout. An order may be subject to successful payment authorization, security review and fraud-prevention checks before fulfillment begins.

Payment processing may be performed by third-party payment providers. Their services may also be subject to their own applicable terms and privacy practices.

Order Processing

Most available orders are prepared for fulfillment within approximately 1–3 business days after successful payment authorization.

Processing may take longer during major holidays, promotional periods, unusually high order volume, inventory verification or other circumstances outside normal operations.

Processing time refers to preparation before dispatch and does not include the carrier's delivery time.

Damaged, Defective or Incorrect Items

If a product arrives damaged, defective, incorrect, incomplete or materially different from the applicable description, please contact Customer Care as soon as reasonably possible.

Include the order number and, where useful, clear photographs or video showing the issue.

Where possible, we recommend reporting visible delivery or product issues within 7 days after delivery so that the matter can be reviewed promptly.

Depending on the circumstances, an appropriate solution may involve replacement, refund, return instructions or another reasonable remedy. This section does not limit rights that cannot lawfully be excluded under applicable law.

Promotions & Discount Offers

Promotional offers, discount codes or special pricing may be subject to eligibility requirements, time limits, product exclusions, minimum purchase requirements or other conditions disclosed with the applicable promotion.

Unless otherwise stated, promotional offers may not be combined and may be withdrawn or corrected where a genuine error, misuse or technical issue is identified.

Errors, Availability & Corrections

We may correct genuine pricing, description, inventory, specification or technical errors when identified.

Product availability can change without notice and an item shown online may occasionally become unavailable before fulfillment.

If a material error affects an order that has already been submitted, we will take reasonable steps to provide an explanation and an available resolution where appropriate.

Website Use & Intellectual Property

Text, graphics, visual presentation, branding, layout, photographs and other store content may be protected by intellectual-property laws and may not be copied, republished or commercially exploited without appropriate authorization, except where permitted by law.

Customers must not use the website in a way intended to interfere with its security, functionality, operation or the lawful use of the site by others.

Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect changes in store operations, services, applicable requirements or business practices.

The current version may be posted on this page together with an updated revision date where appropriate.