Privacy Policy
Privacy Policy
This Privacy Policy applies to asiioter.com, which is operated by Shenzhen Yiliutonghui Technology Co., Ltd., and explains how information may be handled when customers interact with our online store and related customer services.
How information is handled and protected.
This Privacy Policy explains the types of personal information that may be collected through asiioter.com, how that information may be used, when it may be shared, and the choices that may be available to customers.
Last updated: September 29, 2026
Information We May Collect
The information we receive depends on how you use the website, whether you make a purchase, contact Customer Care, create or use available account features, or otherwise interact with the store.
Information may include:
- Your name.
- Billing, shipping and delivery addresses.
- Email address.
- Telephone number where provided.
- Order, purchase and transaction information.
- Information required to process payments through applicable payment providers.
- Device type, browser information, IP address and website interaction data.
- Communications sent to or received from Customer Care.
- Cookie identifiers and information generated by similar technologies where applicable.
How We May Use Personal Information
Personal information may be used where reasonably necessary to operate the store and provide customer services, including to:
- Process, confirm and fulfill purchases.
- Provide shipping, delivery and tracking information.
- Manage eligible returns, refunds and after-sales requests.
- Respond to product, order or customer-service questions.
- Communicate about purchases, transactions or store activity.
- Maintain, troubleshoot and improve website functionality.
- Detect, investigate or reduce fraud, misuse and security risks.
- Maintain appropriate transaction and business records.
- Meet applicable legal, regulatory or compliance obligations.
- Provide marketing communications where applicable and permitted.
Payment Information
Payments are handled through the payment methods and payment-service providers made available during checkout.
Depending on the payment method used, complete payment-card information may be handled directly by the relevant payment provider rather than stored directly by us. We may receive transaction details needed to confirm payment, administer the order, manage refunds or maintain appropriate records.
Cookies & Similar Technologies
asiioter.com may use cookies and related technologies to support essential store functions, remember preferences, maintain security, understand website performance and improve the shopping experience.
Some cookies may be necessary for functions such as cart operation, checkout, security or account-related features. Other technologies may support analytics, performance or marketing functions where applicable.
Browser settings may allow you to restrict or remove certain cookies. Disabling necessary cookies may affect the ability of some parts of the website to function correctly.
When Information May Be Shared
We may provide relevant information to service providers that assist us in operating the store and providing services to customers.
These services can include:
- Website hosting and e-commerce functionality.
- Payment processing.
- Order administration and fulfillment.
- Shipping, logistics and tracking.
- Fraud detection, risk management and security.
- Customer support.
- Analytics and website-performance services.
- Marketing or communication services where applicable.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to valid legal process, protect legal rights, investigate suspected fraud or protect the security of customers, the store or other parties.
Where the business undergoes a reorganization, merger, acquisition, financing transaction or transfer of relevant business assets, information may also be transferred as part of that transaction subject to applicable requirements.
International Processing
Our customers, business operations, technology providers, payment providers, fulfillment partners or other service providers may be located in different countries or regions.
As a result, personal information may be processed, accessed or stored outside the country or region in which a customer resides, subject to the requirements that apply to the relevant processing activity.
Data Retention
We may retain personal information for as long as reasonably necessary for purposes such as order administration, fulfillment, customer support, fraud prevention, transaction records, accounting, dispute handling and legal or regulatory obligations.
Retention periods can vary depending on the type of information, the reason it was collected and applicable business or legal requirements.
Information Security
We use reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, electronic transmission, payment system or storage method can be guaranteed to be completely secure. Customers should also use reasonable care when protecting account details, devices and communications.
Your Privacy Rights & Choices
Depending on where you live and the laws that apply to your request, you may have rights or choices concerning your personal information.
These may include rights to request access to certain information, ask for correction of inaccurate information, request deletion where available, object to or restrict certain processing, or exercise other rights provided by applicable law.
To submit a privacy-related request, contact service@asiioter.com . We may ask for information reasonably necessary to verify the request and protect the privacy and security of the relevant account or transaction.
Questions about your information can be directed to Customer Care.
When contacting us about personal information associated with an order, please provide sufficient information for us to identify the relevant purchase or request without sending unnecessary sensitive information.
Email: service@asiioter.com
Children's Privacy
Our online store is intended for general retail customers and is not designed for the intentional collection of personal information from children in circumstances that would violate applicable law.
If you believe personal information involving a child has been provided to us inappropriately, you may contact Customer Care so that the matter can be reviewed.
Third-Party Websites & Services
asiioter.com may contain links to websites, payment services, logistics providers or other services operated by third parties.
Information provided directly to a third-party service is generally subject to that party's own terms and privacy practices. We encourage customers to review those policies when interacting with external services.
Changes to This Privacy Policy
We may revise this Privacy Policy when necessary to reflect changes in our services, website features, business practices, service providers or applicable requirements.
When the policy is updated, the revised version may be posted on this page together with an updated effective or revision date where appropriate.
Privacy Questions & Requests
If you have a question about this Privacy Policy, the personal information associated with your order, or a privacy-related request, contact Customer Care.
Email: service@asiioter.com
Customer Service Phone: +86 15794905375
Customer Service Hours: 8:00 AMβ6:00 PM China Standard Time (UTC+8)
Need help with a privacy-related request?
Contact our Customer Care team with a clear description of your request. Where the request concerns an existing order, including the relevant order number can help us locate the associated information.
βA considered home begins with thoughtful choices β and thoughtful service includes respecting the information entrusted to us.β